Refund Policy
A legal disclaimer
Legal Disclaimer for Unique Tile
The information, materials, and services provided by Unique Tile are for general informational purposes only. While we strive for accuracy and quality in the products and services we offer, Unique Tile makes no guarantees, warranties, or representations of any kind, express or implied, regarding the accuracy, completeness, suitability, or availability of any information, products, or services.
Product Use & Installation
Variations in Product
Tile is a natural or manufactured product and may vary in color, shade, size, and texture. Samples are indicative only. Unique Tile is not liable for these variations or any dissatisfaction resulting from natural product characteristics.
Limitation of Liability
To the fullest extent permitted by law, Unique Tile shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of our products or services. This includes, but is not limited to, property damage, loss of profits, or business interruption.
Website & Digital Content
All content provided on our website and marketing materials is subject to change without notice. We do not guarantee that our website will be free from errors, interruptions, or viruses.
Third-Party Contractors
If Unique Tile refers or recommends third-party contractors or installers, we do so for your convenience only. We are not responsible for the work, conduct, or performance of third parties.
Governing Law
This disclaimer shall be governed by and construed in accordance with the laws of WA, USA.
Refund Policy
Effective Date: 8/1/2025
Company: Unique Tile
At Unique Tile, we take pride in delivering high-quality tile services and customer satisfaction. Please review our refund policy carefully before purchasing or booking any services.
1. Service-Based Work (e.g., Installation, Repairs)
Due to the nature of service-based work, refunds are not issued once a project has started. If you are unsatisfied with the service, please contact us immediately to address the issue. We are committed to resolving reasonable concerns in a timely and professional manner.
Non-refundable items include:
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Labor charges for services already rendered
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Travel or consultation fees once performed
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Materials already installed or cut to size
2. Deposits and Cancellations
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A deposit may be required to schedule and reserve service dates.
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Deposits are non-refundable unless the cancellation is made at least 7 days prior to the scheduled work date.
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Cancellations made less than 7 days before service may result in a partial refund or credit at our discretion.
3. Custom Orders and Materials
Custom tile orders and special materials are non-refundable once purchased. This includes:
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Custom-cut tiles
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Special order materials
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Design or layout consultations
If a product arrives defective or damaged, we will work with our suppliers to replace it, but cannot guarantee refunds for third-party issues beyond our control.
4. Rescheduling
We understand that schedules can change. You may request to reschedule your service appointment at least 48 hours in advance without penalty. Late changes may incur rescheduling fees.
5. Disputes and Quality Concerns
If you are not satisfied with the final outcome of a service, please notify us within 5 business days of project completion. We will inspect the work and offer a solution if the issue falls within the scope of our service guarantee.
6. Contact Us
To request a refund, reschedule a service, or report an issue, contact us at:
Email: junioruniquetile@gmail.com
Payment Method Disclaimer
Payment can be made using Zelle, Apple Pay, Cash, or Checks.